NATIONAL CALL CENTRE: +27 71 152 1287
info@keramososs.co.za

Operational Model

How we deliver real-time, technology-driven security management every hour of every day.

Control Room

24/7 National Control Centre

Guards are managed through a Real-Time Location System (RTLS). Our 24-hour manned control room uses an online Security Patrol Guards Management solution using the latest IoT technology.

Patrol reports and control-room reports (historic and current)

GPS locations of all deployed personnel

Real-time handset location tracking

Control-room incident management

Site, route, patrol and user setup

24/7 customer support services

24/7
Manned Control Room
IoT
Guard Tracking Tech
GPS
Live Personnel Locations
100%
Digital Incident Logs
Fleet

Real-Time Fleet Management

Live speed, route, fuel and driver behaviour tracking — 24 hours a day

Fleet Management

24/7 Vehicle Operations

Real-time tracking with live speed, journey distance, time and fuel gauge monitoring for every vehicle in the fleet.
Vehicles assigned dedicated routes, monitored for compliance, with real-time deviation alerts and scheduled stop management.
Critical alerts including collision detection, towing, anti-theft, fatigue monitoring, idle-timing and door safety alerts.
Detailed logs of all trips with full playback and bread-crumbing — time and speed data points to the second.
Driver profiles, vehicle assignment and detailed reporting on driver behaviour and vehicle performance.
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Firearm Management

All firearms are managed in strict compliance with the Firearms Control Act 60 of 2000 and all its regulations. Our firearm management procedures are audited regularly to ensure full legal compliance and accountability at every level of the organisation.

Act 60 of 2000Audited RegularlyFull Accountability
Policy

Safety, Health & Environment

Our Commitment

The safety and health of our employees is our foremost business consideration. No employee will be required to do a job they consider unsafe. We comply with all applicable workplace safety and health requirements.

OHS Act 85/1993ISO 9001:2015ISO 14001:2015ISO 45001:2018

SHE Targets

Zero accidents and injuries target

On-time service delivery ≥ 90%

Customer satisfaction survey score ≥ 3/5

Annual safety & quality objectives review

Responsible use of natural resources